SunVolt Privacy Policy

1. Data Controller

SunVolt S.r.l., Via dell'Innovazione 42, 20126 Milan, Italy, is the data controller responsible for your personal data collected through this website. For data protection inquiries, contact [email protected].

2. Data We Collect

When you interact with our website, we may collect the following categories of personal data:

• Contact information: Name, email address, phone number, company name and country, submitted through inquiry forms.
• Technical data: IP address, browser type, operating system, referring URLs and pages visited, collected automatically via server logs.
• Communication data: Records of correspondence when you contact our sales or support teams.

3. Purpose of Processing

We process your personal data for the following purposes:

• Responding to quotation requests and technical inquiries
• Providing after-sales support and service
• Improving our website functionality and user experience
• Complying with legal obligations

4. Legal Basis (GDPR)

Our processing is based on: (a) your consent when submitting inquiry forms; (b) legitimate interest in responding to business inquiries; (c) contractual necessity when fulfilling orders; and (d) legal compliance where required.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described above. Contact form submissions are retained for up to 3 years. Technical logs are retained for up to 12 months. You may request deletion at any time by contacting our data protection officer.

6. Data Sharing

We do not sell your personal data. We may share data with: (a) authorized SunVolt distributors in your region to fulfill your inquiry; (b) IT service providers who process data on our behalf under data processing agreements; and (c) authorities when required by law.

7. International Transfers

Your data may be transferred to SunVolt offices or service providers outside the European Economic Area. Such transfers are protected by Standard Contractual Clauses approved by the European Commission or other appropriate safeguards under GDPR Article 46.

8. Your Rights

Under GDPR, you have the right to: access your personal data; request rectification or erasure; restrict or object to processing; data portability; and withdraw consent at any time. To exercise these rights, email [email protected].

9. Cookies

This website uses essential cookies required for site functionality and analytics cookies to understand site usage. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy periodically. The "last updated" date at the top of this page indicates when the most recent changes were made.